Privacy Policy

Introduction

This Privacy Policy explains how Vatshelf (Pty) Ltd, a division of BusinessX Consultants ("VATShelf", "we", "us", or "our"), collects, uses, stores, and protects your personal information when you use our website at vatshelf.co.za or engage with us in connection with our services.

We are committed to protecting your privacy and processing your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and all applicable South African law.

By using our website or services, you acknowledge that you have read and understood this Policy.

Who We Are (Responsible Party)

Under POPIA, the "responsible party" — the entity that determines the purpose of and means for processing your personal information — is:

• Entity: Vatshelf (Pty) Ltd, a division of BusinessX Consultants
• Registration: Registered in the Republic of South Africa
• Address: 1499 Nkelenga Road, Lufhereng, Roodepoort 1725, Johannesburg
• Email: info@vatshelfs.co.za
• Phone: +27 (0)64 999 9994

Personal Information We Collect

We collect only the personal information that is necessary for the specific purpose for which it is collected. This includes:

For company transfer transactions:

• Full name
• South African ID number or passport number
• Cell phone number
• Email address
• Residential address
• Company operating address

For general website inquiries (contact form):

• Name
• Email address or phone number
• Any information you voluntarily provide in your message

Automatically collected data:

• Browser type and version
• Pages visited and time spent on the site
• IP address (used for security and analytics purposes only)

We do not collect sensitive personal information (as defined in POPIA) such as race, religion, health, or biometric data.

How We Use Your Personal Information

We use the personal information we collect for the following purposes:

• To process and complete the transfer of company ownership in terms of the Companies Act, 71 of 2008
• To fulfil our legal obligations to CIPC and SARS in connection with a directorship change
• To communicate with you about your transaction, including updates on processing status
• To respond to general inquiries submitted via our contact form or by phone/WhatsApp
• To comply with applicable legal and regulatory requirements
• To maintain records as required by law

We do not use your personal information for unsolicited marketing, profiling, or any purpose beyond those set out above without your prior consent.

Legal Basis for Processing

We process your personal information on the following lawful grounds under POPIA:

• Contractual necessity: Processing is necessary to enter into or perform the company transfer agreement with you
• Legal obligation: We are required by the Companies Act and SARS regulations to collect and submit certain personal information as part of a lawful directorship change
• Legitimate interest: To respond to inquiries and communicate with you about our services
• Consent: Where you voluntarily submit information through our contact form or WhatsApp

Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties.

We may share your personal information with the following parties, solely to the extent required to complete your transaction or comply with the law:

• Companies and Intellectual Property Commission (CIPC): For the purpose of completing the directorship change on the company register
• South African Revenue Service (SARS): As required to update company registration and tax records
• Our professional advisors: Including attorneys or compliance consultants, bound by confidentiality obligations, where required for a specific transaction
• Law enforcement or regulatory authorities: Where we are legally compelled to do so

We do not transfer personal information outside the Republic of South Africa without adequate safeguards in place.

Retention of Personal Information

We retain your personal information for as long as is necessary to fulfil the purpose for which it was collected and to comply with our legal obligations.

For company transfer transactions, records are retained for a minimum of five years from the date of transfer, in line with South African commercial and tax record-keeping requirements.

Contact form inquiries that do not result in a transaction are retained for up to 12 months. After this period, they are securely deleted.

Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

• Right of access: You may request a copy of the personal information we hold about you
• Right to correction: You may request that we correct inaccurate or incomplete personal information
• Right to deletion: You may request that we delete your personal information, subject to our legal retention obligations
• Right to object: You may object to the processing of your personal information in certain circumstances
• Right to complain: You may lodge a complaint with the Information Regulator of South Africa if you believe we have processed your personal information unlawfully

To exercise any of these rights, contact us at info@vatshelfs.co.za. We will respond within a reasonable time, and no later than the period prescribed by POPIA.

The Information Regulator of South Africa can be reached at www.justice.gov.za/inforeg.

Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or disclosure. These measures include restricted access to personal information on a need-to-know basis, secure communication channels for transmitting sensitive information, and secure storage of physical and digital records.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us has been compromised, please contact us immediately.

Cookies and Website Analytics

Our website may use cookies and basic analytics tools to understand how visitors use the site. This data is used only in aggregate, anonymised form and is not linked to your personal identity.

You can configure your browser to refuse cookies. Note that some functionality of the website may be affected if cookies are disabled.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The date of the most recent revision is shown at the top of this page.

We recommend reviewing this Policy periodically. Continued use of our services after a change constitutes acceptance of the revised Policy.

Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact us:

• Email: info@vatshelfs.co.za
• Phone: +27 (0)64 999 9994
• Address: 1499 Nkelenga Road, Lufhereng, Roodepoort 1725, Johannesburg, South Africa